Prescriptions

Key Messages for Patients/Carers/Nominated Family of Friends

The quickest and easiest way to order repeat medication is via the NHS APP or other mobile applications.

• Check how many days of medication you have left before ordering your medication.
• Order repeat medication from your GP practice when you have 7 days of medication left.
• It usually takes the GP practice 2 working days to issue a prescription.
• Once the pharmacy receives the prescription it can take them 48 hours to prepare it.
• Remember to only order the medication that’s needed for the month.
• It’s not necessary to order medication every month for it to stay on repeat prescription.
• Speak to your pharmacy or GP Practice to organise for the prescription to be sent electronically.
• Speak to their pharmacy about what services they offer e.g., prescription collection and delivery.
• Please speak to your GP practice if you are unable to order repeat medication yourself, and don’t have someone else to help.

Further information is available at: https://www.wirralccg.nhs.uk/your-health-and-services/how-to-order-repeat-prescriptions-in-wirral/

Prescription Requests

For prescription requests please email: cmicb-wi.prescriptions@nhs.net

Online Prescriptions

In order to use NHS Patient Access facilities you first have to register with the surgery. If you are not already registered please contact reception to obtain details.

Repeat Prescriptions

Requests for repeat prescriptions should be put in the box provided using the tear off printed portion from your previous prescription. Tick the items you require.

Telephone requests are not accepted unless there are special circumstances. This is NHS standard policy for the ordering of prescriptions due to the risk of errors being made. Mis-heard information can lead to dangerous mistakes.

You can also order your repeat prescriptions online via the email address above.

If you need to request your prescription early due to holidays please put your request in writing no longer than 1 week before you go, please include your dates of departure and return

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Please collect after 4pm on the day it is ready. Any problems please telephone the surgery.

Prescription Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Dental Problems

If you are experiencing dental problems please book an appointment with your dentist. We are unable to treat dental problems and antibiotics do not help dental pain so your GP will not prescribe them for this reason. If your problem is urgent please contact emergency dental care on 0161 476 9651. Patients can get over the counter painkillers such as paracetamol and ibuprofen from local pharmacies whilst awaiting dental treatment.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.35
• 12-month prepayment certificate (PPC): £108.10
• 3-month PPC: ££30.25

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public – Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website. Click the following link to see who is eligible for free prescriptions: https://www.nhs.uk/nhs-services/prescriptions-and-pharmacies/who-can-get-free-prescriptions/